Clicky

TERMS OF SERVICE

By purchasing or winning any item from GuiltySoles, it is implied that the customer has read and agreed to the following TERMS OF SERVICE.

GENERAL TERMS AND CONDITIONS

The information, services, products offered for sale and materials contained in and/or advertised on the Site, including, without limitation, text, graphics and links, are provided on an "AS IS" basis with no warranty. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GUILTYSOLES.COM AND ITS SUPPLIERS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

GuiltySoles does not assume any responsibility for your use of the internet. USE OF THIS SITE IS AT YOUR RISK. THE CONTENT IS PROVIDED "AS IS' AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. GUILTYSOLES DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. GUILTYSOLES DOES NOT WARRANT THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. All of the information on this site is current as of the date it is posted.

GuiltySoles contains links and hyperlinks to websites controlled by parties other than us: Third Party Sites. Such sites are not under our control, we are not responsible for their content. Links to these sites are to provide you with social media tools, not to imply our endorsement or approval of its content or source. GuiltySoles is not responsible for any damage or loss through dealing with a Third Party Site. You should contact the Third Party Site if you have any concerns regarding the link set by them.

GuiltySoles RESERVES ALL RIGHTS including, but not limited to, trademarks, text, logos, images, graphics, site design and arrangement. Unless a written approval from GuiltySoles is received, you agree to not copy, modify, publish, display or exploit GuiltySoles in any other way.

Content provided on this Site is solely for informational purposes. The Site may permit the upload and submission of texts, images, materials, information, and communications by you and other users. By submitting, displaying, publishing, or otherwise posting any content on or through this Site, you hereby grant GuiltySoles a nonexclusive, royalty-free, perpetual, irrevocable, fully sub-licensable and transferable license to use, modify, distribute, publish, translate, display and otherwise fully exploit the User Submissions in connection with the Site and GuiltySoles’ business, through any form of media or technology.

t is our policy to decline unsolicited suggestions and ideas. You acknowledge that you are responsible for any material you may submit via the site, including the legality, reliability, appropriateness, originality and copyright of any such material. You shall not upload, submit, distribute, or otherwise publish content through this Site that (a) is false, fraudulent, libelous, threatening, obscene, defamatory, or could give rise to any civil or criminal liability under U.S. or international law; (b) violates or infringes the copyrights, patents, trademarks, service marks or proprietary rights of any person; (c) may contain software viruses, bugs, worms, trap doors, or other harmful code or properties.

GuiltySoles reserves the right to decide whether a User Submission is inappropriate or violates terms, and may reject or remove post at anytime. We do not assume responsibility for monitoring the Site for inappropriate content, or modifying or removing such content from GuiltySoles.com.

Subject to the Terms, GuiltySoles hereby grants you a limited, nonexclusive, non-transferrable and non-sub-licensable right to access, display, and view the Site and the Content for personal, non-commercial use. Your use of this Site for any illegal or unauthorized purpose is prohibited. User should abide by all copyright notices, information, and restrictions contained in any Content accessible through the Site. You may not reproduce, distribute, display, transmit, modify, disassemble, or otherwise exploit this Site or any portion of its Content unless permitted by GuiltySoles in writing. We reserve the right to refuse service, terminate accounts, and/or cancel orders at our discretion without limitation, if GuiltySoles believes that client conduct violates applicable law or is harmful to GuiltySoles’ interests.

PAYMENT METHODS

We accept the following credit cards at this time: VISA, MasterCard, and Discover. You may also purchase items through PayPal.

SHIPPING & DELIVERY

For orders verified and shipped Monday through Friday (excluding holidays) estimated delivery times start from the first full business day after the package leaves our facility. There may be a delay of 1-3 business days for shipping to rural zip codes.

international orders are not being taken at this time.

ANY ADDRESS CORRECTION FEES INCURRED WILL BE BILLED TO THE CUSTOMER AND CHARGED TO THE SAME CARD USED TO PURCHASE THE ORDER.

RETURNS & EXCHANGES

365 DAY EXCHANGE: As part of our return/exchange policy, you may return or exchange any UNUSED products you have ordered within 365 days from receipt of delivered product(s). Products must be in unused condition and in original packaging. Customer Service will be responsible for receiving and approving your exchange request. Once your request is received and approved, we will issue a Return Authorization Number for a swift and easy exchange.

REPLACEMENTS: Return(s)/exchange(s) may be processed as a GuiltySoles credit or as a credit card refund. Return(s)/exchange(s) will be processed after the goods have been received and inspected. Please allow 7-10 days for credit card refunds to post, depending on bank regulations. GuiltySoles credit will remain for the term of 365 days.

ANY EXCHANGE OR RETURN WITHOUT A RETURN AUTHORIZATION FORM WILL NOT BE PROCESSED.

ALL RETURNS ARE SUBJECT TO THE DISCRETION OF GUILTYSOLES.

For inquiries on your return(s)/exchange(s) please email us at info@guiltysoles.com.

In the unlikely event that your order arrives damaged or you receive the wrong item, please contact us at info@guiltysoles.com or by phone at 1-888-814-8333.